All orders placed on rajjewels.com will be reviewed by the billing verificatiom team before it is processed and your credit card will not be charged until the order is accepted and invoice is raised. You will be notified at every step before the shipment is sent out. In case of any order being declined, the management's decision will be deemed final. 

All shipments at rajjewels.com are mailed and insured through UPS as the sole delivery method. The applicable shipping rates are listed below.  At this time, rajjewels.com ships only within the United States (excluding Puerto Rico) to the nearest UPS Customer Center (within 15 miles radious of your physical address). We do not ship to P.O. Boxes; we also do not ship directly to apartment buildings or homes to prevent loss of packages. For our customers’ safety rajjewels.com does not accept orders with varying shipping and billing address. However, if there are special circumstances please contact info@rajjewels.com to process your order.  If your order is accepted and approved by the billing verification team, we offer the option to pick up your package from the nearest UPS location. As per the terms and conditions at rajjewels.com, customers are not permitted to change the shipping address once the package has been dispatched for shipping.

What if the customer fails to collect the order from the UPS location after the customer is clearly notified of the shipment?
If the order is retuned back to Raj Jewels by Fedex or UPS, the customer will be given a refund after deducting both sides shipping amount from the transaction. The balance amount will be returned back to the credit card or PayPal account.

Signature Requirements For Delivery

Sales Tax Information: As per the tax regulations, a 6.625% sales tax will be automatically applied on all orders that are shipped within New Jersey, North Carolina, Connecticut and New York resident online purchases or picked from our NJ store.

Rajjewels.com offers a 15 day return or exchange on products.  Please refer to our Return policy for details. 

Shipping
2-5 business days	FREE for Orders above $600.00
2 business days	$35.00
Next business day (excluding weekends)	$55.00
Saturday shipping	$85.00
Tracking	Available real time - Track Package
Shipping and delivery details for each day of the week are given below.  Please note orders may take additional time to process (1 to 2 days) for select payment methods.  A tracking email from Rajjewels.com will be sent to the customer immediately after the package has been picked up by the carrier.   Customers are advised to inspect their packages for any tampering or damage upon receipt of delivery before signing for the package (adult signature is mandatory for all packages).

Please note the above schedule does not take into account national holidays, unforeseen circumstances, weather related or otherwise.

Frequently asked Questions