All orders placed on rajjewels.com will pass through a verification
process with our billing team before the order is accepted. Your credit card will not be
charged until the order is accepted and invoice is raised. You will be notified at every
step before the shipment is sent out.
Security
All shipments at rajjewels.com are mailed through a completely insured
UPS mailing service. The applicable shipping rates are listed below. Rajjewels.com ships all
across United States (excluding Puerto Rico) We do not ship to P.O. Boxes.
Delivery
We offer direct address delivery at your doorstep or at your nearest
UPS access point.
FAQS
If the order is retuned back to Raj Jewels, the customer will be given a refund after
deducting both sides shipping amount from the transaction. The balance amount will be
returned back to the credit card or PayPal account.
Yes, Rajjewels.com requires a DIRECT adult signature on all orders for delivery, regardless
of any waivers you have from UPS. When picking-up your order from the UPS Access Point, you
are required to carry a valid state ID which must match with the details on the shipping
address.
As per the tax regulations, a 6.625% sales tax will be automatically applied on all online
orders that are shipped to New Jersey, North Carolina, Connecticut and New York residents.
This also applies on all in-store/curbside pick-ups at our New Jersey store.
OUR SHIPPING PARTNER
2-5 Business Days
Free For Orders Above $600.00
2 Business Days
$35.00
Next Business Day
(excluding weekends)
$55.00
Notes
Please note that the orders with select payment methods may
take additional 1-2 days to process. All shipments are sent out between Tuesday thru Friday
(excluding national holidays) based on the time of the orders received. A tracking email from Rajjewels.com will be sent to the customer immediately after the package has been
picked up by the carrier. Raj Jewels shipping team is dedicated to delivering your order on time.
However, delivery delays due to extreme weather conditions, carrier delays or are beyond our
control. Shipping fees are non-refundable. On the rare occasion that your order is tampered with or
lost during shipment, you must report this to Raj Jewels shipping team within two days of receiving
your tracking number. Rajjewels.com offers a 15-day return or exchange on select products. Please
refer to our Return policy page for more details
Shop Online pick up in Store
Choose curbside pick up at our checkout page for a quick and
convenient pickup
If the order is retuned back to Raj Jewels by FedEx or UPS, the customer will be given a
refund after deducting both sides shipping amount from the transaction. The balance
amount will be returned back to the credit card or PayPal account.
You can pick-up your order from our store in Iselin, NJ. Simply call us when you are 5
minutes away and someone will come out with your order delivery at the designated
parking spot.
Yes, we ship to the NC store for pick-ups. However, for returns or exchanges, kindly
reach out to our e-commerce store at New Jersey.
Same-day pick-ups are generally available at the New Jersey store within a few hours of
placing your online order. Subject to the availability.
No, as a management rule, only one coupon code or promotional discount can be applied per
order.
Yes, that is possible if you have already communicated that will the sales representative
beforehand.
Call Us for online inquiries: 1-833-228-8725 Write to us: info@rajjewels.com
